Charlene Li of Forrester Research has a post entitled Why Microsoft’s classifieds service will be better than Google Base where she writes
I
spent some time a week ago with Microsoft discussing their new online classifieds service, code named
"Fremont", which is in internal testing
now. While the news is out there, I thought I’d provide my take on how this
differs from - and in my opinion, is better than -- Google
Base. I do this with one HUGE caveat -
both of these services are brand new and beta, with Fremont not even available
yet.
First, a quick description of Fremont. It looks and acts
like a classic online classifieds site. A list of linked categories is on the
front page and users can browse or search through the listings. A key difference
though is that the listings are turbo-charged - as the poster, you can control
who can see them, from everyone to just a select group of people on your MSN
Messenger buddy list. If you choose the latter, the next time one of your
privileged buddies signs into Messenger, they’ll see a little alert that says
you have a set of golf clubs for sale. The categories include the usual suspects
- jobs, homes, apartments, cars, and one thing that caught my eye, tickets.
That’s because one of my favorite uses of Craig’s
List is to find last minute event
tickets to hot shows. I also sometimes find myself in that seller situation -
and I would highly prefer to sell or even give away tickets I can’t use to
friends than to strangers from Craig’s List. The same goes with clothing - I
don’t want to go through the hassle of selling some of used but still very nice
clothes online, but I wouldn’t mind organizing an online clothing swap with my
girlfriends.
The
Microsoft approach reminds me of what Tribe.Net was
(is?) trying to do in their effort to socialize classifieds but with one major
difference - Microsoft leverages the social network that already exists in a
user’s buddy list and address book.
So I
look at Fremont and I see a really nice service shaping up. The classifieds
interface is familiar - each category has the expected search fields (number of
bedrooms in housing, make and year in autos, etc.) and the opening page lays out
all of the options in a simple manner similar to Craig’s List’s austere list of
links.
Now
compare that to Google Base. Honestly, can you imagine your average user trying
to make heads or tails out of it? Don’t get me wrong - I love Google Base because of the audacious potential it represents in
terms of creating new content for the Web. But in terms of a classifieds
service, it will take a lot of application development to get it to the point
where the average Joe will be able to use it.
One
last point about Fremont - it’s being built on top of the new Windows Live
platform, which has as one of its core tenants giving developers the ability to
build their own applications. Now this is one of the potential benefits of
Google Base as well, but I’d put my chips down in favor of Microsoft actually
pulling this one off. Microsoft has a well supported developer network and has
come a long way in winning their trust through efforts like Channel
9. Granted, that trust is far from
universal but it’s a start.
Unsurprisingly I agree with everything Charlene has to say about
Windows Live Fremont. I've been involved with the project to some
degree from concept to completion and will be posting some details
about the project in my next post.