One of the interesting things I've noticed due to the discussion about Yahoo!'s purchase of del.icio.us
is how differently success is judged in the post-dotbomb technology
startup scene. Specifically, I'll focus on two posts that gave me cause
to pause this afternoon.
In his post Learning from mistakes Anil Dash writes
Best post I've seen today: Ari Paparo talks about the differences between
del.icio.us and Blink. Blink was Ari's startup during the bubble, which
raised $13 million (!) to build an online bookmarking service, but didn't take
off with users.
The only way any of us gets to be a successful entrepreneur is by learning
from others' mistakes, yet a lot of business culture focuses around never
admitting that errors are ever made. So kudos to Ari, not just for being brave
enough to be self-critical, but for helping a lot of new aspiring entrepreneurs
to succeed
The only quibble I'd have is that Ari presents del.icio.us as having succeeded
already. Josh and his team at del.icio.us have built a great app, but for as
popular as they are with geeks, the hard work is to bring the concept of social
bookmarking (or, if you prefer, a shared recollection tool) to a larger
audience.
In his post Getting it right Ari Paporo writes
Congratulations to Josh on the del.ico.us
acquisition. Yahoo will make a great partner for the bookmarking
service.
Now a little part of me is cringing as I write this. Having founded a
bookmarking company in 1999 with pretty much the exact same vision as the new
crop of services, I’ve got to feel, well, a little stupid. (or angry, or
depressed, or whatever). Maybe writing about it will make me feel better and
maybe even help me make a point or two about product development.
When we founded Blink.com (no link love, it’s a crappy search site now) the
founders and I imagined a self-reinforcing product cycle:
1. Consumers needed portable bookmarks so they wouldn’t lose them, would be
able to access them from any computer, and could share them with friends or
coworkers;
2. As part of the process of bookmarking sites and organizing them into
"folders" users would be indicating a measure of quality and connectedness among
the URLs;
3. Profit!
OK, step 3 was a little more complicated. But the essence was that we would
use the personal-backup product attributes to create a public search engine and
"discovery engine" (I believe the marketing folks wanted to use that phrase!)
based on user bookmarks.
This really shouldn’t sound too different from what del.ico.us was able to
do, and we had something like $13 million to play with to make it happen. Not to
mention that there were others with the same idea. Remember Backflip? So
(besides the money),why did we fail and del.ico.us and the other Web 2.0
companies succeed?
I don’t think it was that we were "too early" or that we got killed when the
bubble burst. I believe it all came down to product design, and to some very
slight differences in approach.
To start, we launched Blink with a bevy of marketing dollars and a message
very much focused on the individual storage benefits. We were very successful at
attracting users (at its height Blink has 1.5 million members, del.ico.us
currently has 300,000) and getting them to import their bookmarks into our
system.
What I find interesting about this pair of posts is the thought that a
company that had 5 times the user base of del.icio.us could
be
considered a failure while del.icio.us is not. This makes me wonder
what defines success here...That the VCs made a profit? I assume that
must have been the case with the del.icio.us sale while it clearly was
not with the
original Blink.com service. Perhaps it's that the founders end up as
millionaires? What ever it is, it definitely doesn't seem to be about
users.
I tend to agree with Anil Dash, del.icio.us isn't yet a success
except for being successful at making the founders and VCs a good
return on their investment. If a service can grow to be 5 times as
large and still be considered a failure then I think it is safe to say that
calling del.icio.us a success is at best premature.
My question for all you budding
entrepreneurs out there, what are your definitions of success and
failure?